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SHIPPING

WHAT COUNTRIES DO YOU DELIVER TO?

WHAT DOES THE SHIPPING COST?

WHEN WILL MY ORDER BE SHIPPED?

WHEN WILL I RECEIVE MY ORDER?

HOW CAN I GET MY TRACKING NUMBER?

HOW IS SHIPPING AFFECTED DURING PEAK PERIODS?

TO WHICH COUNTRIES DO YOU SHIP DDP?

ORDERS & PAYMENTS

HOW DO I KNOW MY ORDER HAS BEEN CONFIRMED?

WHEN WILL I RECIEVE MY ORDER?

WHAT PAYMENT METHODS DO YOU SUPPORT?

WHEN WILL I BE CHARGED?

IN WHICH CURRENCY WILL MY PAYMENT BE CHARGED?

CAN I CANCEL MY ORDER ONCE IT HAS BEEN PLACED?

CAN I CHANGE THE ITEMS IN MY ORDER ONCE IT HAS BEEN PLACED?

CAN I CHANGE MY ADRESS?

RETURNS

HOW DO I RETURN MY ORDER?

HOW DO I GET A RETURN LABEL?

HOW DO I KNOW THAT YOU HAVE RECEIVED MY RETURN?

WHEN WILL I GET MY REFUND?

PRODUCT INFORMATION

WHERE CAN I FIND PRODUCT MEASUREMENTS?

DO YOU HAVE A SIZE CONVERTER?

WHERE CAN I FIND EXTRA BUTTONS FOR MY ITEM?

WHEN WILL THE "COMING SOON" PRODUCTS BE AVAILABLE?

GARMENT CARE

HOW DO I TAKE CARE OF MY LEATHER PIECES?

CAN I GET RID OF STAINS FROM LEATHER GARMENTS?

WHAT IS FAUX FUR?

CUSTOMER CARE

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